Privacy Policy

This Privacy Policy explains how FELICEPAY ("FELICEPAY", "we", "us") collects, uses, stores and protects information when you use our website and services, including selling USDT (TRC20 or BEP20) in exchange for Indian rupees paid to your bank account.

By using FELICEPAY you acknowledge the practices described here.

• Account information: email address, display name, phone number and sign-in credentials.
• Identity/KYC information: where verification is required, we may collect government-identity details and related documents. [to confirm — describe your exact KYC process]
• Transaction information: order amounts, exchange rates, network selection, order status history, payout bank details and bank reference numbers (UTR).
• Blockchain/wallet information: the deposit addresses assigned to you, incoming transaction hashes (TXID), token amounts and confirmation counts read from public blockchains.
• Device and technical information: IP address, browser type, device identifiers and usage logs used for security and diagnostics.

• To create and operate your account and assign your persistent TRC20/BEP20 deposit addresses.
• To detect your USDT payment on-chain, track confirmations and process your INR payout.
• To communicate order status, security alerts and support responses.
• To prevent fraud, abuse, wrong-network crediting errors and duplicate payment crediting.
• To meet legal, accounting and compliance obligations applicable to the business. [to confirm]

We use access controls, encrypted transport (HTTPS), row-level data isolation so users can only read their own records, and server-side processing for payment credentials and webhook verification.

No method of transmission or storage is completely secure; we work to protect your information but cannot guarantee absolute security.

We retain account, transaction and blockchain records for as long as your account is active and as required for legal, accounting and dispute-resolution purposes. [to confirm — state your retention periods]

We do not sell your personal information. We share information only with:

• Infrastructure and authentication providers that host and secure the service.
• Payment-detection providers (such as CryptAPI) that monitor your deposit address on your chosen network.
• Banking/payout channels used to send your INR settlement.
• Authorities or advisers where required by law or to protect the service and its users.

We may disclose information where required by applicable law, regulation, court order or lawful request, or to investigate suspected fraud or violations of our Terms of Service.

We use essential cookies and local storage to keep you signed in and remember preferences (for example a referral code you arrived with). We do not use advertising trackers on the core product. [to confirm if you add analytics]

You may request access, correction or deletion of your account information, subject to records we must keep for legal and accounting reasons. Contact us using the details below to make a request.

FELICEPAY is not directed at anyone under 18, and we do not knowingly collect their information.

We may update this policy from time to time. The "Last updated" date above shows the current version.

Questions about this policy: reach us through the Support page or at [support email — to confirm].